Woman charged more than $500,000 after giving birth despite having health insurance

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A Florida lady ended up with a hospital invoice for more than half one million {dollars} after giving birth — despite having health insurance. She switched health insurance plans whereas her new child was in intensive care, and he or she says that led to main confusion over billing. 

Her son Dorian is a wholesome 1-year-old now, however when he was born prematurely in November 2020 and rushed to the NICU, first-time mother Bisi Bennett was terrified about his health.

“I didn’t even know if he was born alive and if he was stillborn,” Bennett advised “CBS Mornings” co-host Tony Dokoupil. “So I’m crying and very upset that I don’t know he’s going to make it at that point.”

Dorian was within the hospital for about two months earlier than he was wholesome sufficient to go residence. Then Bennett obtained the hospital invoice — for more than $550,000. 

“I was very upset when I saw the half-a-million-dollar bill because I felt like I done everything in my power to avoid them sending me that huge bill,” she stated.

She had picked a hospital that was in-network for her United Healthcare insurance. But in January 2021, whereas her son was nonetheless within the NICU – her employer modified health plans to UMR.

Instead of billing United Healthcare for 2020 and UMR for 2021, the hospital billed each insurance policies for each years. When neither would cover the invoice due to the executive error, Bennett was charged more than $550,000.

“I called the hospital several times just to let them know, ‘Hey, you guys are lumping the bill together, you need to split it out.’”

Despite her calls, the identical invoice was despatched once more, with a cost plan of almost $46,000 a month.

“Which is ridiculous. I don’t have $46,000 to pay a month,” Bennett stated.

“I was scared that I was going to end up in collections,” she stated. “I hope that by doing this story, that they would really think about just health care from a holistic standpoint. Health is not just when you’re in the hospital…It also has to do with how you treat someone after they’ve been discharged from the hospital.”

The Advent Health Orlando Hospital revised the invoice after being contacted by Kaiser Health News in October. Bennett’s invoice was then up to date to $300 complete.

In an announcement, United Healthcare stated it didn’t obtain the 2020 portion of the hospital invoice till this fall, and it has since paid it. 

“We apologize for the frustration this caused,” the hospital stated in an announcement. “For future patients like Ms. Bennett, who may experience a change in insurance during their treatment, this case has allowed us to identify opportunities within our system to improve the billing and communications process.”

 The editor-in-chief of Kaiser Health News, Dr. Elisabeth Rosenthal, stated “The problem here is that when there’s a snafu or a disagreement between providers, the patient is left holding the bag.”

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