This food-delivery app is taking orders across 23 war-torn cities in Ukraine


In Ukraine, the place metropolis dwellers are sometimes scrambling for cover, the nation’s greatest supply app has resumed service.

The 2,000 plus couriers who’ve signed as much as work for Glovo in the war-torn nation have fanned out now to 23 cities, the place they ship groceries, restaurant meals and prescriptions to people who find themselves usually hurting for primary requirements.

Glovo says the couriers — whose signature backpacks prompted a stir on social media when one was photographed full of assault rifles — need to work regardless of the hazards: They want the money and say they’re proud to be delivering the issues of on a regular basis life to folks in want.

The Barcelona-based company, in the meantime, says it’s now working its Ukraine routes as a nonprofit.

It’s a service that involved members of the family and associates are utilizing from afar: Last week, Stephan Soroka, a Ukrainian who has been residing in Prague because the battle began, says he despatched his girlfriend’s household some juice, sweets and snacks.

Some 2,050 couriers in Ukraine are making deliveries.
SOPA Images/LightRocket by way of Getty Images

It took simply 40 minutes from the time Soroka positioned the order to when the Glovo courier arrived, Soroka stated. Glovo is not precisely selling the service for faraway orders as a result of it might’t assure supply instances — and Soroka confirmed it took him a number of tries to get his order positioned.

Still, he stated, “during a war when the city is under constant threat of rocket attacks, it’s amazing to have an opportunity to get the necessities for your loved one.”

The Glovo app notified Soroka, who’s the chief business growth officer for — a supplier of supply gear — that the courier had arrived and he informed his girlfriend’s brother to fulfill the courier on the entrance of the condo constructing.

Stephan Soroka was capable of order meals for family members in Kyiv utilizing quick supply app, Glovo.
Stephan Soroka

The courier, based on Soroka, stated he makes about 10 deliveries a day which are interrupted by air raid sirens and frequent checkpoints by authorities. Glovo, the courier stated, has been “paying well” however that it’s a “dangerous” job.

“My girlfriend has seen couriers wearing bullet proof vests,” Soroka stated. 

The company halted its operation in Ukraine on the day the battle began on Feb. 24, however simply two days later it dispatched lots of of couriers in the most secure cities at the moment in the west of Ukraine, together with Lviv, Drigibych, Chernivtsi, Uzhorod and Truskavets.

In the primary week of March, Glovo couriers accomplished 10,000 deliveries in Ukraine.

Glovo’s couriers stated they wanted to work, a company spokesperson, Kasia Kosior, informed The Post in an e-mail — and a few have been already

Glovo is now delivering in 23 Ukrainian cities.
SOPA Images/LightRocket by way of Getty Images

“We decided to reopen cities so they can use our technology,” Glovo spokeswoman Kasia Kosior wrote in an e-mail, noting that some couriers have been already volunteering their providers to ad-hoc teams that had sprouted as much as maintain provides flowing to residents.

“We can offer secure connection, better coordination, safety protocols, insurance, and they get paid while doing what they want to do [in additions to getting] access to food for themselves and families,” Kosior stated.

Glovo, which was acquired in January by German big Delivery Hero, is waiving the charges and the commissions it usually prices companies. Consumers pay a charge that is donated to a Ukrainian nonprofit, Come Back Alive. “We have stopped thinking of Glovo as [a] business,” Kosior stated.

Glovo, which was acquired in January by German big Delivery Hero, is waiving the charges and the commissions it usually prices companies.
NurPhoto by way of Getty Images

The couriers are receiving “higher bonuses” Kosior stated. “They are the heroes on the street,” she added. They additionally obtain native and worldwide medical insurance coverage “in case of any accident,” she added.

And when air raid sirens go off, the app is instantly turned off.

The resolution to relaunch in Kyiv on March 9 was difficult by a scarcity of provides to ship and a dearth of couriers, Dmitry Rasnovsky, common supervisor of Glovo, stated lately in a podcast interview “Friday Takeaway.”

“When we decided to relaunch we realized that not many partner restaurants and supermarkets” are open, the manager stated. “But there is huge demand in Kyiv for groceries and prescriptions.”