T-Mobile and Verizon discontinue iPad rebate program that caused customer headaches

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T-Mobile and Verizon have seemingly discontinued an iPad rebate program they provided in partnership with Apple. In a change , the company’s web site now not lists a promotion that beforehand allowed clients to save lots of as much as $200 by activating a mobile iPad by way of both of the 2 carriers.

The program and related ones Apple provided for iPhone and Apple Watch purchases was the topic of a narrative Mark Gurman revealed in December. The article recounts the prolonged course of he needed to comply with to assert a $100 rebate on an Apple Watch 7. His preliminary request was denied by T-Mobile, and it was solely after “multiple hourlong” telephones calls and an eventual escalation that the issue was resolved.

“While my difficulties were with T-Mobile, Verizon users have been reporting similar problems, particularly around iPad rebates,” Gurman wrote on the time. In truth, you’ll discover a number of folks recounting their very own frustrations with the program in his Twitter mentions. In quick, it appears T-Mobile and Verizon have been denying some rebate requests with out offering a lot of a proof for his or her actions. The phrases of the promotion have been additionally offered in a approach that made them appear a lot easier than they have been in follow. 

However, it’s not clear if these complaints have been what prompted Apple, T-Mobile and Verizon to discontinue the program. We’ve reached out to all three firms for remark. We’ll replace this text once we hear again from them. 

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