Fitbit recalls nearly 2 million Ionic smartwatches due to burn hazard

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Fitbit is recalling about 1.7 million Ionic smartwatches bought globally as a result of the health product’s lithium-ion battery can overheat, posing a burn hazard, the U.S. Consumer Product Safety Commission announced on Wednesday.

About 1 million of the recalled smartwatches had been bought within the U.S. at retailers together with Best Buy, Kohl’s and Target, in addition to on-line at Amazon.com and Fitbit.com from September 2017 by means of December 2021 for between $200 and $330 every. Fitbit discontinued manufacturing of Ionic in 2020. Another 693,000 had been bought internationally, in accordance to the company.

Fitbit Ionic in Charcoal/Smoke Gray, entrance view

U.S. Consumer Product Safety Commission

The San Francisco-based company has acquired no less than 115 stories within the U.S. and 59 stories internationally of the battery within the watch overheating, with 78 stories of burn accidents within the U.S. and 40 internationally, in accordance to the recall discover. Those accidents embody two stories of third-degree burns and 4 stories of second-degree burns. 

Consumers had been urged to cease utilizing the Ionic smartwatches and to contact Fitbit to obtain pre-paid packaging to return the gadget, for which they’re going to be refunded $299, the discover acknowledged. Those returning the Taiwanese-made merchandise can even get a reduction code for 40% off different Fitbit gadgets. 

The recall entails solely the Fitbit Ionic smartwatch, bought with a polyurethane band and a 1.4-inch coloration LCD display. The watches got here in slate blue/burnt orange, charcoal/smoke grey, blue grey/silver grey and a particular version co-branded with Adidas in ink blue/silver grey.

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Fitbit Ionic Charcoal/Smoke Gray, facet view.

U.S. Consumer Product Safety Commission

Used to observe exercise, coronary heart rate and sleep, the recalled watches embody the next 4 mannequin numbers: FB503CPBU, FB503GYBK, FB503WTGY and FB503WTNV. 

Consumers can name Fitbit toll-free at 888-925-1764 or contact the company on-line at assist.fitbit.com/ionic. They may go to www.fitbit.com and click on on “product help” on the backside of the web page.

Wednesday’s recall comes eight years after Fitbit recalled its Fitbit Force activity-tracking wristband after the company acquired about 9,900 stories of the wristband irritating pores and skin and 250 stories of blistering.