Citizen app workers push to form union as company blasts outside ‘meddling’


Workers at controversial public security app Citizen are forming a union.

Employees of Citizen’s central operations division — a bunch protecting 69 individuals, together with workers who ship out public security alerts primarily based on 911 calls and person stories — filed with the National Labor Relations Board in September to maintain a union election, in accordance to NLRB records.

The workers are unionizing by means of the New York department Communications Workers of America, which additionally represents workers of telecom firms like AT&T and Verizon.

A Citizen spokesperson instructed The Post that the company is in opposition to the union drive.

“We are best positioned to address challenges and grow together as a Citizen team without meddling from an outside union,” the spokesperson mentioned. “We support our mission-driven high-performance team with above market compensation, full benefits, stock options, and career opportunities for all employees, and will continue to take steps to improve on any support offerings that may be needed.” 

The Citizen app sends out public security alerts primarily based on 911 calls and person stories
Alamy Stock Photo

It’s unclear what precisely prompted the union drive and CWA spokesperson Beth Allen declined to remark, however former Citizen central operations workers have griped to The Post that their jobs concerned working odd and grueling hours.

One ex-operations employee mentioned they might typically be scheduled for 7 a.m. to 4 p.m. shifts sooner or later, then 10 p.m. to 5 a.m. the following. Supervisors refused to give the employee steadier hours, taking a toll on their personal relationships, the previous worker mentioned. 

Another ex-operations employee mentioned they lost 12 kilos over a matter of months whereas working for Citizen due to stress related to frequent in a single day shifts. 

“It was taking a toll on my physical and mental health,” the worker mentioned. 

Vice reported that curiosity in a union at Citizen gained steam after the company’s founder and CEO, Andrew Frame, put out a $30,000 reward for info main to the arrest of a male arson suspect in Los Angeles, urging workers to “FIND THIS F—K” in inside messages — earlier than discovering out that the person with a bounty on his head was harmless. 

The union drive solely covers Citizen’s central operations division, in accordance to NLRB information. That signifies that different workers — together with Citizen’s “street team” members who’re paid $25 an hour to run across the metropolis live-streaming crime scenes — are excluded. 

The union drive gained steam after Citizen CEO Andrew Frame put out a $30,000 bounty on an harmless man’s head, Vice reported.
Steve Jennings