Boil water notice issued as city of Kerrville experiences ‘unprecedented strain’ on water system


KERRVILLE, Texas – A boil water notice has been issued as the city of Kerrville experiences “unprecedented strain” on the water system, based on city officers.

Officials mentioned the pressure on the water system is as a result of of excessive demand from personal water line breaks, as nicely as provide aspect points from water wells which have been periodically offline all through the final 48 hours attributable to freezing temperatures and ERCOT-mandated energy outages.

“The city understands that many areas around the community are experiencing low water pressure. Unless your property is completely without water service, please do not contact the call center or emergency dispatch,” the city mentioned in a information launch. “Water pressure will be enhanced as the system is able to re-equalize as power is restored and properties with water breaks are turned off. If you are experiencing a water line break, please turn your system off on the private side of the meter. Due to icy road conditions and system prioritization, city staff are unable to turn your system off for you.”


The city is asking residents to assist preserve water the place doable to ease additional pressure on the system.

“Please maintain water use for essential activities only, and wait for warmer temperatures before resuming non-essential use,” the city mentioned in its launch.

Because of the freezing temperatures, the city is predominantly using floor water wells, officers mentioned. As a number of water storage tanks have emptied over the day, and a few water predominant breaks have occurred, the system stress loss has triggered a boil water notice for water that’s utilized for human consumption.

Due to lowered stress, which the city mentioned is “below 20 psi,” within the city’s water system, the Texas Commission on Environmental Quality has required the city of Kerrville’s public water system to inform all prospects to boil their water previous to consumption, such as washing palms or face, brushing tooth and consuming.

“Children, seniors and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions,” the city mentioned in its launch.


City officers mentioned to make sure destruction of all dangerous micro organism and different microbes, water for consuming, cooking and ice making ought to be boiled and cooled prior to make use of for consuming water or human consumption functions.

“The water should be brought to a vigorous rolling boil and then boiled for two minutes,” based on the discharge. “In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.”

City officers mentioned this doesn’t apply to water utilized for bathing, washing dishes, and so forth.

When it’s not essential to boil the water, the general public water system officers will notify prospects that the water is secure for consuming water or human consumption functions, city officers mentioned. Once the boil water notice is not in impact, the general public water system will situation a notice to prospects that rescinds the notice.


The city continues to advocate that properties preserve a gradual drip from all taps to assist stop damaged personal water traces whereas freezing temperatures proceed to be forecast over the subsequent a number of days.

Anyone with questions concerning this matter can name the city of Kerrville at 800-258-5910 or 830-257-8000.

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