Amazon is reportedly preparing to test a service, where it will distribute and install furniture and equipment for customers. According to BloombergThe company plans to roll out offerings in Virginia and two other markets first. It is worth pointing out that Amazon already offers scheduled deliveries for things like furniture where someone will come to your home and leave the item in a specific room. In some cities, you can also pay through a contractor. Amazon Home Services Go to your home and set up your purchase.
As most customers see it, the problem is that Amazon does not offer those two services simultaneously. It is some Wayfair, Best Buy, Home Depot and every other company that offers a combination delivery and installation service that has trained people to expect that they buy big-ticket items. With this new offering, Amazon will train drivers to assemble furniture such as mattress sets and install appliances such as washing machines.
Bloomberg Some of the company’s current drivers are not excited about what the service could mean for them. They fear that Amazon will put up even more unrealistic expectations On them and provide them with insufficient training. They are also concerned about catching COVID-19 at work. In his last letter to shareholders, Jeff Bezos said that Amazon “has to do a better job for our employees”, but did not address the issue of unrealistic expectations except to say the company “has not set an inappropriate performance target.” . Said that if the report is true then it will be an important step in the fight against the company’s wafer. In 2019, the retailer Amazon passed To become the largest online home merchandise retailer in the US.
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