Amazon is not usually one to ask for forgiveness for its conduct, nevertheless it simply made a notable exception — kind of. GeekWire reports that company has apologized to Rep. Mark Pocan for Twitter posts blasting the Wisconsin politician when he criticized working conditions that included drivers peeing in bottles as they confronted strain to satisfy quotas. The tweets had been “incorrect” by specializing in warehouse staff somewhat than drivers dealing with these issues, in line with Amazon. A flawed course of additionally meant the tweets did not obtain “proper scrutiny.”
The company partly downplayed the drivers’ expertise, arguing that peeing in bottles was a “long-standing, industry-wide” downside made worse by the COVID-19 pandemic. However, it additionally acknowledged this wasn’t acceptable and that it could “look for solutions.”
There was no clarification for why Amazon issued a uncommon social media assault. Recode sources just lately claimed that outgoing CEO Jeff Bezos was pissed off along with his company’s lack of resistance to accusations he felt had been inaccurate or deceptive. On prime of its response to Pocan, Amazon just lately defended its practices in opposition to criticism from Senators Bernie Sanders and Elizabeth Warren.
It’s not sure why Amazon took over per week to apologize to Pocan, though it comes as warehouse employees in Alabama vote to unionize. The web procuring big has additionally confronted rising scrutiny of its union-busting ways and general labor conditions. Amazon is not essentially attempting to attract consideration away with the apology (the transfer arguably highlights these considerations), however it’s recognition that the tech agency’s work setting is a hot-button challenge.