After the owner’s remarks to this mother were made public, Dairy Queen was permanently closed

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An Illinois Dairy Queen was closed after the franchise owner allegedly used racial slurs directed toward a customer and her children.

Deia Ford, 21, went to a Zion, Illinois, Dairy Queen drive-thru with her two children to get food on Jan 4, WLS reports. When she didn’t receive her full order, she asked for a refund.

She was shocked by what happened when the franchise owner, Jim Crichton, approached her and her children. Read the full story here ▶